Logo
Government, Public Safety, Smart Cities

The first nation to meet UN SDG 11 with AI

A country cannot inspect itself. Saudi Arabia covers 450,000 kilometres of surveyed ground, thousands of municipalities, and a public safety mandate that runs from an open manhole to an exposed wire. Manual inspection was never going to reach the end of it.

Aug 11, 2020
3 min read
 

The scale problem no inspection workforce can solve

The Ministry of Municipal and Rural Affairs and Housing (MoMRAH) oversees urban planning, city enhancement and municipal services across the Kingdom of Saudi Arabia. Its public safety mandate is national. Its detection method was manual.
  • Coverage that could not scale: Extending surveillance to cover the entire country was not feasible with on-site inspection teams.
  • Category breadth: More than 43 public infrastructure and public safety categories had to be detected consistently, with subjectivity minimised.
  • Manual review at volume: Thousands of images and videos required human monitoring, delaying incident resolution.
  • No automated triage: Without automated reporting and incident prioritisation, the most urgent hazards were not reliably the first ones addressed.
The consequence of a coverage gap in public safety is not a cost line. It is a fatality statistic. Which is why the Kingdom treated this as infrastructure, not as an IT project.

The solution: a computer vision engine built for national coverage

Under the Quality of Life programme within the Saudi Vision 2030 framework, MoMRAH deployed CamCom’s AI platform to auto-detect and classify public safety elements from images captured by citizens on mobile devices and from field surveys.
  • Context-aware AI: Deep learning analyses spatial relationships, object co-occurrence and topology variations, so a violation is judged in context rather than in isolation.
  • Scalable processing: Optimised inference pipelines handle millions of images annually.
  • GIS-integrated detection: Geospatial analysis filters detections against business rules and improves contextual accuracy.
  • Advanced training pipeline: Out-of-distribution detection, self-supervised learning and active learning drive continuous model improvement.
  • Adaptive computer vision: The models keep evolving, supporting new use cases and adapting to regulatory change.
Detection was only half the system. Routing was the other half.
  • Automated classification and assignment: Incidents are classified, mapped to the relevant subclause, and assigned to the appropriate department.
  • Quantity and severity: The system detects violation quantities and severity levels, enabling genuine prioritisation rather than first-in-first-out.
  • Auto-generated incidents: Each incident is created with the details needed to act on it.
  • Central command centre integration: A dashboard surfaces key data points, with automated mobile and email notifications alerting the responsible officers.
  • Geo-tagged visualisation: Violations are mapped for location-based analysis, and historical analytics expose high-risk areas and violation trends.

The results

  • First nation in the world to achieve full compliance with UN SDG 11 — sustainable cities and communities.
  • 62% reduction in fatalities and casualties.
  • 83% faster resolution of public safety incidents.
  • 67% faster case processing — down from three weeks to under one week.
  • 90% reduction in the on-site inspection workforce.
  • 91% boost in operational efficiency and a 76% reduction in operational costs.
  • 96% expansion in surveillance coverage for public safety.
  • $20M in revenue generated through penalties enforced for public safety violations.
  • 7M public safety incidents processed every month.

What it changes

MoMRAH implemented a solution that scales surveillance, automates public safety element detection, classification and departmental reporting, and provides real-time insight to a centralised command centre — aligning the Kingdom with both Saudi Vision 2030 and United Nations Sustainable Development Goal 11. It positions Saudi Arabian cities as global leaders in applying AI to public safety hazard detection and urban innovation. And it changes the citizen’s experience of the city: hazards get seen, ranked, and fixed. “Our collaboration with CamCom in bringing Computer Vision as a bleeding-edge enabler has resulted in highly encouraging results. We are proud and excited to formalise our partnership with CamCom and work with their bright and committed team. We look forward to working with CamCom to extend the application of AI and CV to other high-priority topics.” — Ali Rajhi, Assistant Minister, MoMRAH, Kingdom of Saudi Arabia

Engagement

Ongoing. CamCom is the main contractor.